Privacy Statement
This Privacy Statement applies to all data collected and processed by Sky Dust Group B.V. regarding individuals including staff, customers, business partners, and website visitors.
It encompasses any personal data received via our websites, services, or during communication with our entities. In the interest of full transparency, we have therefore formulated and implemented a policy with regard to these processing operations themselves, their purpose as well as the possibilities for data subjects to exercise their rights as well as possible.
For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl. Our Privacy Statement is compliant with the General Data Protection Regulation (GDPR), the EU AI Act, and other relevant data protection laws and regulations. We are committed to safeguarding your personal data and ensuring that your rights are protected.
The privacy policy made available to you is the only version that applies until a new version replaces the current version. This is version: 1.0. Last updated: November 3th 2023
Data Collection and Use
We collect personal data that you provide when using our services, such as name, email address, and payment details. This data is used to provide and improve our services, process transactions, and communicate with you.
Legal Basis for Processing
Our legal bases for processing your personal data include:
Consent: We may ask for your consent to use your personal data for specific purposes.
Contract: Processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary to comply with the law.
Legitimate Interests: We may process data when it is reasonably necessary for our legitimate interests.
Data Subject Rights
Under the GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to object to processing and the right to data portability.
AI Systems
We use AI to enhance your experience and improve our services. We adhere to the AI Act, ensuring our AI systems operate transparently, are subject to human oversight, and incorporate robust privacy safeguards.
Data Sharing
We do share data with the following categories of third parties:
IT Service Providers: Companies that provide the technology infrastructure, including cloud storage services, web hosting, and data centers.
Payment Processors: Entities that handle payment transactions, such as credit card processing companies.
Customer Relationship Management (CRM) Systems: Services that manage a company's interactions with current and potential customers.
Analytics Service Providers: Companies that analyze data to provide insights into business operations and customer behaviors.
Communications Services: Providers of email, messaging, and other communication platforms.
Survey and Research Organizations: Entities conducting market research or surveys and handling personal data collection and analysis.
Customer Support Services: Call centers and online support services that handle customer inquiries and data.
Software as a Service (SaaS) Providers: Vendors offering software solutions across various business functions that involve processing data, such as project management tools or collaboration software.
We require all third parties to respect the security of your personal data and treat it in accordance with the law.
International Transfers
If we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Transfer to countries that have been deemed to provide an adequate level of protection.
Use of specific contracts approved by the European Commission.
Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Commercial offers
You can receive commercial offers from the administrator, if you have given permission for this or it you are a customer. If you do not wish to receive it (anymore), please send an email to the following address: privacy@skydust.io .
Your data will not be used by partners of the controller for commercial purposes.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Tracking Technology
Our website uses cookies and similar tracking technology to provide certain functionalities to our platform. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time and will communicate any changes to you.
Contact Us
If you have any questions about this Privacy Statement, or want to file a complaint please contact us at privacy@skydust.io